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Living in Ulan Bator, Mongolia: An Expat’s Guide

Living in Ulan Bator, Mongolia: An Expat’s Guide

Mongolia's growing economy and improvements to daily life have boosted the country's profile, and at the forefront of that development is Ulan Bator. Along with the other charms attracting expats, Mongolia's capital and largest city is leading the way in the healthcare service it offers to not only its citizens but also to expats relocating to the city. Expatmedicare looks into what you will need to know when it comes to your health when moving to or visiting Ulan Bator, and more broadly, Mongolia.

Ministry of Health

Mongolia's Ministry of Health, or MOH, oversees the country's healthcare system and develop relevant policies, regulations and strategies. In the past few decades, with help from the MOH and the World Health Organization, or WHO, the quality of healthcare has greatly progressed and Mongolians' health has also improved, as evidence by lower infant mortality rates and reductions in the number of acute infectious diseases.
WHO has played an integral part in developing the country's healthcare system in the past 40 years. WHO has assisted in the health sector's development by reducing childbirth-related deaths and diseases and building a new health care services system that includes health insurance. In addition, WHO has helped establish different approaches for the promotion of health information.


National Health Insurance

In 1994, Mongolia passed a health insurance system where employees and employers contribute equivalent amounts. The government covers children, seniors, and the disabled. WHO is also working with the MOH and other government departments to integrate mental health services into its standard health care services.

Facilities

Today there are about 1,500 healthcare facilities nationwide, including tertiary-level hospitals and centers, general hospitals, 178 family group practice facilities and centers for infectious disease and emergency medical service stations. The country also boasts more than 6,000 medical doctors and 13,000 mid-level health professionals, with about 30,000 people employed in the health sector. There are also 466 private hospitals and 319 pharmacies. These facilities are available to expatriates and tourists, but usually require a cash payment upfront.
There are also some options for foreign-operated clinics, like SOS, and a Korean hospital that expats may find more suitable. SOS is widely regarded as Mongolia's most modern medical facility. There are English-speaking doctors, but the clinic isn't equipped for surgical procedures. Songdo Hospital is operated by a Korean chain of clinics and hospitals and, like SOS, has English-speaking doctors.

Healthcare services are split into three levels. Primary level services include family group practices, or FGPs. These were created by the Health Sector Development Program, a program funded by the Asian Development Bank. FGPs are mainly in more developed areas, while less developed areas have more of the local hospitals that make up the secondary level.

Tertiary level facilities include major hospitals and specialized facilities. These include cancer, maternity care, psychiatric care and infectious diseases centers. While these centers offer adequate care, they are still poor compared to Western standards.

The biggest issue facing residents in Mongolia is the nation's vast landscape and infrastructure. While expats living in Ulan Bator will find it easy and convenient to find the medical attention that they need, it's harder to treat patients living in more rural areas, especially in emergency situations. Critical injuries or illnesses, in either rural or urban areas, may require evacuation, so be sure that your medical insurance covers such instances.

Work with an insurance broker

In searching for the ideal expat health insurance, one will quickly realize that there are many products out there catering to the many different needs of the expats. Choosing the right one can be very challenging, so it's wise to use the free services of an independent insurance broker.


SOS MEDICA MONGOLIA
Address: 4a Building, Big Ring Road, 15th Micro District, 7th Khoroo, Bayanzurkh District, Ulan Bator, Mongolia
Tel: +976-11-464325/6/7
Fax: +976-11-454537
+976-9191-3122 /After Hours Emergency/

Note:
- Odgerel (Ogi), Marketing Manager (fluent English speaker)
- Monday – Friday: 9:00am to 6:00pm

 

HOSPITAL NUMBER 2
Address: Located at the west side of the British Embassy or opposite the Naran Shop in the 13th micro-district.
Tel: +976-7015-0200
Emergency: +976-7015-0234, 7015-0235

Note:
- Dr. Bayasgalan, General Director (Fluent English speaker), Tel: +976-7015-0201, Cell: +976-9911-0437
- 24-hour ambulance service is available. Call for an appointment beforehand

SONGDO HOSPITAL
Add: Choidog St. – 5, 1st Microdistrict, Sukhbaatar District, Hulan,
Tel: +976-7012-9000, +976-7012-9004

Note:
- Ms.Enkhjargal, Customer Relations Chief (speaks English), Tel: +976-7012-9006
- Monday – Friday: 8:30am to 5:00pm, Saturday: 8:30am to 12:00noon

TRAUMA HOSPITAL

Tel: +976-7018-0136
Emergency: +976-11-687792

Dr. Otgongeral, Director
Tel: +976-11-687795(o),
Cell phone: +976-9911-3471

Dr. Shagdarsuren, Vice Director (he doesn't speak English, but he's in charge of Human Resource, therefore would recommend English speaking doctor of the hospital)

Most of the doctors speak French language.
Dr. Munkhbat, Vice Director
Tel: +976-11-687796 (o),
Cell: +976-8811-1964

Note:
- Open 24 hours. Emergency and ambulance available.

HOSPITAL FOR INFECTIOUS DISEASE
Address: Microdistrict 13, behind Black (Central) Market
Tel: +976-11-451186
Cell: +976-9917-9046

Note:
- An English-speaking doctor and nurse are provided in the VIP wing. There are 2 VIP rooms with 4 beds totally.

 

NATIONAL MENTAL HEALTH CENTER OF MONGOLIA
Address: Bayanzurkh district, 9th microdistrict
Tel: +976-11-458298
Fax: +976-11-458298

Note:
Dr. Ganchuluun, Dep. Director, Phone: +976-7015-0514
Head nurse of hospital: P. Togtokh, Tel: +976-11-463849

ACHTAN ELITE HOSPITAL
Address: Behind the United Hospital No.3, Songinokhairkhan District

Dr.Mukhar, Director
Tel: +976-11-689625, 9908-8844 /Assistant - Oyuna/
Cell: +976-9911-7736

Dr. Bolorma, Vice Director
Tel: +976-11-680333, 9916-7898

Note:
- Monday – Friday: 8:30am to 5:00pm, Saturday: 10:00am to 2:00pm

GYALS LABORATORY
Address: the left side of the Khan Palace Hotel
Phone: +976-11-461197 (receptionist) , +976-8811-1602 (Naranbaatar-English speaker)
Dr. Oyunbat +976-9111-9275, +976-11-461197

Note:
- Monday - Friday: 8:30am to 4:30 pm, Saturday: 9:00am to 12:00pm

FIRST MATERNITY CLINIC
Tel: +976-11-323283

Note:
- Monday to Friday, 8.30am to 4:00pm

EMJJ HOSPITAL (EAR, NOSE AND THROAT)
Address: Sukhbaatar District, 1 khoroo, Peace Avenue, on the east of 1st Maternity Hospital
Tel: 976-11-322628, +976-11-328636

Note:
- Monday-Friday 9:00am to 5:30pm , Saturday-Sunday 11:00am to 3:00pm


ZAYA ZONE
Address: Bayanzurkh district, 3khoroo, apt 52.
Tel: +976-9907-7376; +976-9926-2500; +976-11-452189

Note:
- Monday - Sunday 9:00am – 8:00pm, Tuesday - closed

EPUDA DENTAL CLINIC
Address: Near Dulguun Nuur building at 100 ail district
Tel: +976-11-327336
Owner Mr. Amgalan, Phone: +976-9908-2808

Note:
- 9:00am to 8:00pm

DENTAL GROUP
Address: Opposite side of the State Pedagogical Institute.
Tel: +976-9916-2930 and +976-11-331313

Note:
- Monday - Friday, 8:30am to 5:00pm , Saturday 9:00am to 5:00pm


BOLOR MELMII EYE CLINIC
Address: Sukhbaatar district, behind the Bayangol Hotel, next to building 33. Ophthalmologists speak English. All examinations fee costs12,000 tug.
Phone: +976-11-315409
Cell phone: +976-9911-3255

Note:
- Monday - Friday, 11:00am to 3:00pm, Saturday 9:00am to 4:30pm

CERAMO DENTAL CLINIC
Cell: +976-9924-5897
Cell: +976-9666-0670

Note:
- Monday to Saturday, 9:00am to 7:00pm