Testimonial

Vina Sidhu

"I recently had to secure my own private medical coverage. I assumed that it was going to be as easy as selecting a few insurance companies and applying for the required coverage.

Unfortunately this was not the case. None of the companies broke it down for me, none gave me a detailed list of exact coverage. I found it very confusing. Having had cancer history 12 years ago didn't help either, I wanted to be extra sure that all my needs were covered.

Fortunately for me – there is Expatmedicare, a company who was able and willing to take the extra step from listening to my exact requirement, giving me a breakdown of coverage type offered by each insurer, advising on what is best as well as processing the application for me. Expatmedicare followed up the application process while providing me with update. All at no cost. And they have now secured me medical coverage with a reputable company at no extra cost for premiums considering my cancer history.

I am very grateful to Expatmedicare for their help and will definitely recommend them to anyone out there."

Manuela Guatelli

"We are family of 6 with 4 boys, age 8 to 15. Finding the right international health insurance to look after everyone at the right budget was really a challenge. There are so many different types of insurance, I really don't know which one to choose. When I contact the insurance company, I feel they are just telling me all the good things of their product. I ask, they answer. But I am not sure if I ask the right questions. We got a few quotes from internet but they just show us a spreadsheet with all the different products and price, without asking or telling us anything.

We came across Expatmedicare on the internet. And found out also, that some of our friends are using Expatmedicare service. We are so happy with Expatmedicare. I feel they are not pushy, they take their time to ask me many questions, then they show me the suitable products and compare. I feel they teach me about the expat health insurance, they also told me what to look out for, what questions to ask, if I work with other brokers or insurance companies. I feel they care and are more consultant than salesman. Very professional.

They are also very patient. After one year, then we finally bought an insurance from them. I am very happy with their service. With them, I feel they look after all my needs in insurance. Finding the right product, at the right price, they help me with the claims so save a lot of time for me. So I can focus on my family.

Now we are working with them to look after all the insurance our company needs.
I recommend their service many times and will not hesitate to recommend them again."

Christophe Ferreira

CEO, Survival Chic Singapore

"After moving from continent to continent every few years, my wife and I needed an insurance that we could count on to cover us, no matter how far from home we moved or traveled. Through the many transitions, Expatmedicare helped us make informed decisions, lending essential support and constructive suggestions. They made us feel safe, so we could fully enjoy our experiences abroad, knowing that our medical insurance needs would be be taken care of by professionals."

Anna-Maria Austerveil

"When I started looking for a new health insurance, I had no idea where to start. Luckily a friend referred me to Expatmedicare. They very patiently answered my many questions, explained my options, and offered objective advice with no pressure to choose a particular product. My experience has been both educational and insightful, and I'm confident that I have the best insurance for me. I would recommend Expatmedicare to anyone!"

Julia Smith

Director – INL Agency Singapore PTE LTD

"On my appointment to run a creative agency in Singapore I had the task of sourcing expat healthcare for myself. There were several factors that were important to me. I am on my own here in Singapore working, my age and the related health issues I might encounter living abroad, it needed to be concise and comprehensive and competitive in cost and inclusions. I needed to know along with my company who are based in Europe as well as my family and friends at home that I would be well looked after.

I shortlisted brokers as a matter of research and to cross quote however, what I found surprising was that Margaret told me to do the same, as it helps her and her team to do their job better and to improve. I had contacted three or four brokers and had received similar information, or what I thought was similar information. Margaret told me that even if she didn't close me she was available to answer questions for me. This just instilled a certain level of trust for me in Expatmedicare as I realised then that Margaret was prepared to help me even if it didn't result in her getting my business in the end. She just wanted to know that I had the best cover possible for myself.

She was more than willing to discuss with me the differences in what I had been presented by the other brokers and although they seemed a little more competitive there were costs that were not included in the bottom line that they had given me. I of course followed this up with the other brokers and they were not more competitive and in fact it would likely have cost me more. She was informative, honest and professional throughout the entire process and I did ask a lot of questions, more then I normally would as it was important to me that I got the cover I needed. At all times they were patient with me and nothing was ever too hard nor did they take their time the responses were always efficient and detailed They went above and beyond with their customer service, while other brokers did not return emails for weeks or called as a sales follow up after no contact for a while. Expatmedicare went through the process with me step by step and I really felt that they could be trusted.

At that point it was a no brainer – I was going to sign up for my medical with Expatmedicare. Margaret shared information with me on Singapore Dr's as she originally comes from Singapore along with general medical concerns in this region which was very helpful to me. Any information that Margaret has shared with me has been really sound advice and its been greatly appreciated and I have had an extremely positive experience with Expatmedicare. I have already recommended them and will continue to do so.

Even once you have signed they still offer you the same level or professional and resourceful service you experienced in your initial contact with them, even to the point they help me with my claims and check my form and send it off for me. Service and after service like this is very hard to find these days and it's refreshing to put your health in the hands of someone who really does care about your needs. Truly amazing and thank you as I know I my wellbeing and health is being managed to the highest standard while I am here in Singapore and living abroad. Thank you Margaret you are really one in a million".

Karin Koh

"First time buying health insurance in Shanghai for my family was never easier with Expatmedicare. With a host of questions in my mind, e.g. What type of insurance coverage is there available in Shanghai for expatriates? Which company has the most comprehensive and reliable coverage? What are the costs involved? Expatmedicare was able to provide me with impartial and independent advice since they represent a variety of insurance companies. I was surprised how fast they were able to provide me with a comprehensive and detailed breakdown of the various policies available as well as recommendations based on our needs. Not only were they efficient, they were knowledgeable, and I totally appreciate the professionalism in making buying health insurance in Shanghai so hassle-free! "

Nancy Kingsley-Hu

"We had been in Shanghai for over a year and had been dealing with another insurance provider. The cost were higher and the level of services were lower. On the advice of a friend I checked out Expatmedicare to obtain a quote on medical benefits.

When I initially contacted them, the staff was friendly and customer serviced focused. They listened and asked the right questions to better serve my medical insurance needs for myself and my family.
I was delighted that I was provided with 6 different insurance company benefits to compare. The information provided was clear and concise. The staff at Expatmedicare went out of their way to answer my questions and concerns about each individual plan.

I had contacted other insurance advisors at the popular insurance companies but felt that Expatmedicare was providing much better care and customer service!

When it came down to choosing a plan, it did not boil down to simply the cost. Expatmedicare was intuitive to the needs of my family, pointing out the pros and cons of each plan. Also they were educational on how medical insurance really works in China! In the end it was an easy decision to use Expatmedicare.

I would recommend Expatmedicare to all colleagues and friends!"